Compliance
Is this going to get my number flagged? Here are the rules we build to.
AI calls and business texting have real rules. We build every system to follow them, in your accounts, under your business name.
Hear it yourselfIt says it's an AI. Every call.
The first thing the receptionist says is that it's an AI assistant and that the call is recorded. Ask again, and it says no, it's not a person. It never claims to be human.
It only calls people who asked.
In February 2024 the FCC ruled that AI voices count as artificial voices under the phone rules. So we don't build AI cold calls. The receptionist answers calls coming in. It only calls back leads who filled out your form and ticked the consent box.
Source: Cooley summary of the FCC ruling, February 2024.
Consent gets saved with every lead.
Your form gets a consent box with plain wording. When someone ticks it, the exact wording and the time get saved with the lead. Leave it blank, and there's no AI callback.
Texting is registered in your business name.
Business texting needs carrier approval first. We register it under your business, not ours. It takes 3 business days to 3 weeks. Until then, texting stays built and switched off.
Stop means stop. Everywhere.
Reply STOP to a text and it stops. Any opt-out stops every channel, not just the one they used.
Callbacks only in calling hours.
Callbacks go out only inside the hours you set. A lead that comes in at midnight gets called in the morning.
Your recordings are yours.
Call recordings sit in the voice account in your company's name. We use them to fix calls it got wrong. If you leave, they stay with you.
We never sell your data.
Your leads and your customers' details are never sold, and never shared for anyone else's marketing.
Old lists get cleaned first.
Before last year's estimates get an email, the list is cleaned and checked against do-not-call lists. Texts only go to people who agreed to texts.
We're not lawyers. Rules change, and some states add their own. Check anything state-specific with yours.
Straight talk
What we won't do.
- Promise you leads, booked inspections or signed jobs.
- Make AI cold calls to people who never asked to hear from you.
- Text anyone who didn't agree to get texts.
- Write fake reviews, or put counts on this site we can't prove.
- Put your phone number or your CRM in our account.
- Let the receptionist pretend to be a person.
Hear the disclosure for yourself.
Put your number in. Our AI receptionist calls you in about 60 seconds. Listen to the first line.
Hear it yourself